Kaydence Riehl

SELECT * FROM projects WHERE creator = 'Kaydence'

AND skill =

SELECT * FROM projects

WHERE creator = 'Kaydence'

AND skill =

Professional Experience

Technical Implementation & Support Specialist

Teamworks | May 2026 - August 2026 | Co-op

Resolved nearly 600 support tickets by engaging directly with customers to troubleshoot issues and import their data. Used SQL queries on the live database and automated order formatting with VBA macros and AI tools, importing, retrieving, and ensuring accuracy for orders, inventory, and roster data.
Aquatic Operations Coordinator

YMCA of Northern Alberta | May 2025 - August 2025 | Contract Full-time

Oversaw a team of over 50 lifeguards, swim instructors, and volunteers. Participated in hiring, performed evaluations, provided coaching, and facilitated trainings to build a skilled team capable of providing high quality services.
Team Lead, Aquatics

YMCA of Northern Alberta | September 2023 - May 2025 | Part-time

Acted as an active on-deck/in-water mentor. Ensured swim instructors and lifeguards understood role expectations, received regular feedback/appreciation and worked together to support each other.

Education

Bachelor of Mathematics in Data Science, Honours, Co-op

University of Waterloo | September 2025 - April 2030
1. Studying programming, math, and statistics
2. Currently in second year with one co-op completed

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